Marketplace Policy and Terms
This page sets user responsibilities, anti-fraud protections, and legal use rules. It should be reviewed by a qualified lawyer in each target jurisdiction before launch.
Buyer and Seller Protection
- Identity verification checks for higher-risk accounts and payouts.
- Automated fraud checks on login, checkout, and payout events.
- Temporary account suspension when suspicious behavior is detected.
- Chargeback handling process with evidence collection and dispute tracking.
- Secure messaging and transaction logs retained for investigations.
- Mandatory reporting tools for counterfeit, scam, and prohibited listings.
- Payment acceptance is restricted to vetted providers with strong anti-fraud and encryption controls.
- Delivery is restricted to approved logistics partners that provide secure tracking and proof-of-delivery workflows.
- Buyer-seller communication is logged and monitored for fraud and prohibited transaction behavior.
Legal Use and Liability Framework
- Users may list and buy only lawful goods allowed in origin and destination countries.
- Where relevant laws vary by state, region, or city, local restrictions also apply and may block a listing or order.
- Transactions in unclear or unsupported jurisdictions are paused for manual compliance review.
- Users are solely responsible for listing legality, licenses, import compliance, and taxes.
- VibeCart may remove listings, block accounts, and report unlawful activity to authorities.
- To the maximum extent permitted by law, VibeCart disclaims liability for unlawful user conduct.
- Users indemnify and hold the platform owner harmless for losses arising from user violations of law.
- Security controls, monitoring, and firewall protections reduce risk but cannot guarantee complete prevention of every attack or abuse attempt.
- Insurance offers are provided by third-party licensed insurers; policy underwriting, approvals, and claims decisions remain with those insurers.
- The platform acts as a distribution and notification channel and does not replace independent legal, medical, or financial advice.
- All users must accept these terms before account creation and checkout.
Important: no platform can guarantee instant full compliance in every city, state, or country at all times. Final enforceability depends on local law, your company structure, and properly drafted Terms of Service and Privacy Policy reviewed by a qualified lawyer. For detailed wording on AI assistance, barter, campaigns, and legal limitations, see the VibeCart Terms and Conditions.